Facebook & Zynga Blog

A No Holds Barred Approach.

Does Mafia Wars Even Care Anymore ?

Stats supplied by AllFacebook.com 

The Question of the Day is,

“Does Mafia Wars Even Care Anymore?”

This is the question that many players of Mafia Wars are asking these days. It seems like the players issues are getting ignored as well as some very serious issues going on. Even though they are real and well documented.

Zynga seems quite content with just constantly releasing more and more content right on top of each other. They players say it is too much but they do it anyway. The players tell them they are tired of events that require spamming their friends so Zynga goes ahead and releases more spam events.

Zynga says the players want this but when we give them the numbers and comments of the players saying this is not the case they just ignore it and the sad part is that they asked us for the numbers and comments.

Well then why waste our time Zynga if you don’t care. Don’t try to placate us. I have an idea try and be honest with us. LMAO!!! Yeah right, that will never happen.

Zynga seems to be run like the federal government, one hand doesn’t know what the other is doing. There is no communication there and they are really out of touch with the people. They answer our questions by skirting the issues. Like I have said before, “Even a Congressman would say, Are You Kidding Me”, with the answers Zynga gives people on issues.

How out of touch are they let me give you and example. We all know that in Mafia Wars they have an event called Crack the Safe and how you must add new friends to you game to get loot items. The players have been complaining that they are getting banned by Facebook for adding friends. When Zynga was asked on their Live Q&A on UStream by me that they need to stop events that ask players to add new friends due to this issue. Their answer was, “What event?”. They didn’t even know about the event until the entire LIVE chat room exploded with the answer and even then they were uncaring and skirted the issue. How’s that !!!

This is just one of the many issues. Here is another one they don’t care about or don’t know about and it is a major exploit going on and allowing people to get free loot. This is driving people crazy, is being reported to Zynga and is being endorsed by people they know and trust.

The exploit concerns the Crack The Safe Event, someone found a way to make it so people can be added to your mafia with out being your friend on Facebook just so you can max out on the loot you get. Yes this is cheating and has been reported to Zynga but they seem to be turning a blind eye to it. But when loot is dropping too fast they jump on that to fix the issue because they want a Fair & Balanced playing field for all the players. HELLO McFLY !!! Wake up Zynga, how is this fair & balanced !!! 

The players who aren’t using the exploit are becoming victims of it and are then forced to go and remove all these people from their mafia, after all non friends do you no good in the game anyway, and this is all going on while Zynga & the people endorsing it know there is a very serious issue with hackers on Facebook and they are potentially exposing the players and friends to hackers. Nice work !!!

The game issues are also pushed to the side as Zynga doesn’t seem to be fixing any issues right now but they are giving us new stuff to do and some of that doesn’t even work. The PAC ( Players Advisory Committee) for Mafia Wars have given Zynga numerous spread sheets with all the game issues going on and we get told you will address this in the 2nd Quarter of the year. Well guess what Zynga the quarter is almost half over and the players want answers and the issues fixed. You are basically making PAC look as useless as teets on a bull. Let get this done now !!! 

There are also REAL issues with bullying that are ignored. I am not talking about bullying where some one is hit 100 times and ices someone. I am talking about incidents where people are being harassed verbally with nasty messages and being told to give them loot and/or game cards and they will go away. According to your own Terms of Service this is a no no but you do nothing about it. And dont get me wrong Zynga you are not alone here as Facebook doesn’t care either as both of you want the players to go to their local law enforcement agency so you don’t have to deal with it. As if our police departments & legal system aren’t busy enough keeping peace in the world you want to bog them down with your issues. Deal with them !!! 

Playfish/ Electronics Arts doesn’t put up with bullying. They have a Zero Tolerance Policy when it comes to bullying. Don’t believe me check out my blog on Social Games Policy on Bullying and read the statement they gave me on the topic.  Maybe it is time you come up with a similar policy after all you are the biggest social game company in the world.

Zynga do you not see the numbers? Look at the graphic above !!! Your numbers are dropping like a rock. The players are leaving in droves and not just the casual player but the players that spend big money on the game. Look at your balance sheets do you not see your profits dropping off. Look again real hard !!! 

I was a former stockbroker for a major company many years ago and if I saw a chart like the one above, and analyzed all the news and data on you I would issuing a SELL RECOMMENDATION on your company. I am sure your investors are looking at it that way too. And if you think an IPO will save you think again because once you have to make all this data public you would see the hype surrounding it would stop and they would be telling you to stay private, don’t do it.

If you went public you would also be forced by all your investors to do something to stop the bleeding and you would also have to make all the issues go away. So going public will not save you unless Mark Pincus is just looking to make one final score before he sell the company.

Bottom-line here Zynga is that you need to get on ball here and deal with theses very real issues before you lose everything. You have a good product and people like the games, just not what you are doing. Try and start listening to the players not your game developers, game designers and engineers. The players are the ones who know the game best and I honestly think that is why you put PAC together, so you could better serve them.

Let the developers, game designers and engineers do just that, don’t let them dictate what goes out and when. That is for the mangers and marketing people to do after they see what the players want and need. The developers, game designers, & engineers work for you they do what you say and make what you want, at least in the real business world they do, or maybe in your company it is reversed. If that is the case I will instruct the players to report everything that is broken is actually working fine so then maybe you will fix them because you seem to only change things that are working fine and the players like. So reverse psychology might be the way to go with you.

In any case it is time to get some Q-Tips and clean those ears out, the players have spoken loud and clear. Start listening to us before we all leave.

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May 7, 2011 - Posted by | Blogs | , , ,

7 Comments »

  1. Its a really a nice zynga game , its a very interesting game , it can provide online technical support team that can solve your all the problems related to games and and software and hardware

    Comment by Aalia lyon | February 18, 2014 | Reply

  2. Why should i stop playing MW? This is a nice game hehe and i play it for hours. i’m not wasting time and money at all, because i don’t own credit cards or payfpal, i’m an unemployment single and using dad’s computer for free So i will play this game forever. I love my life

    Comment by Teddy Bear | May 23, 2011 | Reply

  3. They act as if know one can tell they are cheating the players by making the game poised around purchases. The loot drops for new collections are rigged, and much of the game play is biased no. They don’t even listen to the paying members unless maybe your a diamond player, and I am betting those are becoming fewer and farther for Zynga to get.

    But as players we do not act together to get things done we complain try to have dont play days and still play if we acted as one voice maybe they would listen.

    Great article

    Comment by Dark Knight | May 14, 2011 | Reply

  4. Two thumbs up John.

    Comment by Steve Mortenson | May 8, 2011 | Reply

  5. Thanks for saying it the way I want to say it. They do act like the gov’t because most people won’t take it past the complaining stage. Then they can ignore the ones that make comments.

    Comment by Va Trucker | May 7, 2011 | Reply

  6. Isn’t Jennifer Patterson(The Mafia Wars Loot Lady) & Pistol Pete(Spockholm “MW’s Tools and Bookmarklets”) advertising for “Loot Sellers” now,(Which is against the MW’s TOS!) and isn’t Jennifer P. the one responsible for Spreading the word about the current Mafia Wars exploit “Via her Blog, and Websites?” I just want to know the truth about this, and what Zyngas thoughts are on these matters….best of luck to both of them, if they can get away with this…because I never could when I was doing my Evil Ed MW’s Podcasts… ~Evil Ed

    Comment by Evil Ed | May 7, 2011 | Reply

  7. It’s become apparent to me and the millions of players that have left MW’s, that Zynga is a worthless, self serving company! WAKE UP PEOPLE!!! ….the game is over! the best thing that you can do is, Stop playing MW’s, (Its predictable, outdated and boring anyways!) SAVE YOUR TIME AND MONEY! Leaving Mafia Wars was one of the smartest things I’ve ever done! Best of luck everyone! ~Evil Ed

    Comment by Evil Ed | May 7, 2011 | Reply


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